Privacy Policy

Effective Date: 04 April 2025

At Imperial Growth, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website or use our services, in accordance with applicable data protection laws.

1. Information We Collect

We may collect and process the following categories of personal information:

  • Personal Identifiers: Full name, email address, phone number, postal address, date of birth.
  • Account Information: Login credentials, preferences, and usage details associated with your account.
  • Transaction Data: Billing information, payment history, and purchase records.

  • Technical Information: IP address, browser type, device identifiers, location data, and log files.
  • Usage Data: Interactions with our website, pages viewed, time spent, and other diagnostic data.

2. How We Use Your Information

We use the information collected for the following lawful purposes:

  • To provide and maintain our services.
  • To personalize user experience and content delivery.
  • To manage account authentication and communication.
  • To process payments and issue invoices.
  • To detect, prevent, and investigate security breaches or fraudulent activity.
  • To comply with applicable legal and regulatory obligations.

We may also use your data for marketing purposes with your explicit consent, which you may withdraw at any time.

3. Legal Basis for Processing

We process your personal information only when we have a valid legal ground, including:

  • Your explicit consent;
  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate interests pursued by [Your Company Name], provided such interests do not override your rights.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may disclose your data to:

  • Trusted Third Parties who provide services such as payment processing, cloud storage, analytics, and customer support—bound by strict confidentiality agreements.
  • Governmental or Regulatory Bodies when legally required or in response to lawful requests.
  • Corporate Affiliates and Successors in connection with mergers, acquisitions, or asset sales.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Upon expiry of the retention period, your data will be securely deleted or anonymized.

6. Data Security

We implement industry-standard technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system can be 100% secure, and we cannot guarantee absolute security of your data transmitted through the internet.

7. Your Rights

Subject to local data protection laws, you may have the right to:

  • Access your personal information;
  • Request correction or deletion of inaccurate data;
  • Withdraw consent where processing is based on consent;
  • Object to processing or request restriction;
  • Request data portability;
  • Lodge a complaint with a data protection authority.

8. Third-Party Links

Our website may contain links to external sites that are not governed by this Privacy Policy. We encourage you to review the privacy policies of those websites before providing any personal data.

9. Subscriptions and Cancellations

Customers may manage or cancel their subscriptions directly through the Billing section of their account. This ensures full control over your service and billing preferences.

10. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Material changes will be communicated via email or prominently on our website. Continued use of our services constitutes acceptance of the revised terms.

11. Contact Us

If you have questions, concerns, or requests regarding your personal data or this policy, please contact our Data Protection Officer at:

Email: sales@imperialgrowth.ae
Phone: +971 553 194 914
Address: S12W308
Shed No.12 – AL Hulaila FZ
AI Hulaila Industrial Free Zone
RAK, United Arab Emirates.
Licence No – 47019720